Terminology

Virtual Office

This refers to the Brand Partnership platform of Young Living’s website.

You can access it at YoungLiving.com/vo.

Here, you can:

Set up direct deposit

View your downline (who you’ve enrolled as a Customer or Brand Partner)

Check on orders

In our Brand Partner Simplified platform, you'll find a course called Back Office Tools, which includes tips and resources for working effectively in the YL Virtual Office.

Loyalty Rewards

This is Young Living’s monthly autoship program that allows Customers to:

Create a template of items they want

Select an automatic ship date

Earn points that can be redeemed for free products

We’ll cover this in-depth later, but here are a few quick facts:

It’s not required, but it’s a definite perk

Participants can edit their Loyalty Rewards order each month (as long as changes are made before their autoship date)

If a Customer places a minimum 50 PV order each month, their percentage of Loyalty points earned increases over time

Loyalty Rewards Customers can earn extra free gifts when they place a qualifying order (see Gifts With Purchase, below)

Many people ask, “Won’t I get overwhelmed with so many oils each month?”

The answer: Young Living offers so much more than oils.

Our goal is to help people develop a daily wellness routine using supplements that target their health goals—and to replace everyday household products with safer, non-toxic alternatives (like hand soap, face wash, deodorant, household cleaner, etc.).

Gifts With Purchase

Every month, Young Living offers free gifts (like oils, supplements, or branded products) to those who place qualifying orders.

Loyalty Rewards Customers are eligible to receive additional free products when they hit those same qualifying thresholds.

These monthly promotions are shared through:

Email newsletters

Text alerts

Social media groups

Brand Partner

This term describes someone who has chosen to upgrade from a Customer account to a Brand Partner account and is seeking to share Young Living with others.

Brand Partners are eligible to receive commissions from Young Living.

More details on qualifications can be found in the Policies and Procedures on Young Living's website.